24/7 Telemedicine and Integrated Medical Cover for Business
DOCTOs core services include instant 24/7 emergency physician telephone consults and video consultations by appointment with Medical Specialists & GPs. The service is delivered via DOCTOs proprietary bespoke technology platform which includes a dedicated referrer portal for every corporate customer.
How Docto can help your organisation
FastCare - Workplace injury management and Certificates of Capacity
- Early intervention for workplace injuries to reduce delays
- Same day/next day video consultations
- CoCs for all states and territories issued promptly after consult
- 92% certified fit or on modified duties
- Access to physiotherapists, mental health experts and specialists
- Real-time updates and comprehensive reporting
- Immediate onboarding with no subscriptions or retainers
Inbound traveller health support
- Medical support for travellers in Australia, New Zealand and UK
- Same-day video consultations with emergency doctors
- Secure e-prescriptions sent instantly via SMS or email
- Pathology and radiology services with electronic results delivery
- Detailed report provided to the insurance company
Exposure management (BBFE)
- Structured, 24/7 pathway for blood or body fluid exposures
- Clinical oversight from infectious diseases and emergency specialists
- Step-by-step management to meet compliance requirements
- Direct coordination with pathology and follow-up testing
- Reduces unnecessary emergency department visits
- Post exposure prophylaxis treatment, Hep B and HIV
Concussion care
- Structured, specialist-led approach to concussion assessment, treatment and recovery
- Early assessment and reporting using a structured, evidence-based approach
- Coordinated symptom monitoring and referral management
- Specialist clearance and workers compensation certification
- Collaboration with imaging, physiotherapy and other medical specialists to reduce liability
How Docto enhances workforce health and productivity
We work with businesses to keep employees healthy, safe and supported from illness prevention through to incident management and recovery. Our doctor-led telehealth services help reduce lost time injury frequency rates and support a faster return to work.
- 24/7 support: First point of contact for health concerns or workplace incidents, available around the clock.
- Expert care: Same-day or next-day video consultations with emergency physicians, allied health and specialists.
- Compliance-ready: Comprehensive reporting, Certificates of Capacity and documentation for insurers and regulators.
TELEMEDICINE FOR BUSINESSSectors we serve
Telehealth partnerships in the travel sector
Insurers and assistance providers can save time and reduce costs significantly through our instant, expert medical advice. We help improve your clients’ experience by simplifying access to accurate, specialist-led guidance.
- Streamlined access to medical advice
- Enhanced patient care at reduced costs
- Collaborative support with your existing assistance providers
Specialist support across high-risk sectors
We support first responders, industrial medics, paramedics, registered nurses, general practitioners and in-house health teams with:
- Assistance with obtaining drugs and poisons licences
- Approval support for commercial paramedics
- Custom drug protocols and clinical practice guidelines
- 24/7 real-time clinical governance via our emergency physicians
- Telemedicine consultations across multiple specialties
- Quality assurance system support and case reviews
- Continuing medical education for all levels of training
Our expertise also benefits industries such as aged care, community health, mining, construction, corporate, and government — ensuring specialist-led support where it’s needed most.
Request a product demo
Experience the platform firsthand with a no-obligation trial. We can set up your demo quickly so you can see exactly how it works.